Product Details
Love 'em or Lose 'em: Getting Good People to Stay

Love 'em or Lose 'em: Getting Good People to Stay
By Beverly L Kaye, Sharon Jordan-Evans

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Product Description

With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors' own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying "thank you" in the workplace, and a reading group guide.

Product Details

  • Amazon Sales Rank: #347601 in Books
  • Published on: 2005-04-01
  • Original language: English
  • Binding: Paperback
  • 277 pages

Editorial Reviews

From Amazon.com
Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager's concern. Love 'Em or Lose 'Em, by organizational-development specialists Beverly L. Kaye and Sharon Jordan-Evans, proposes that this "race for talent" can be effectively run only by those who adopt programs and policies that truly support their personnel. It then shows how to do so, even in organizations reluctant to participate actively.

Kaye and Jordan-Evans encourage an initial scan of their 26 alphabetically arranged chapters--such as "Information: Share It," "Mentor: Be One," and "Space: Give It"--so attention can be fully focused on the most relevant benefits and responsibilities associated with employee retention. All are bolstered with hands-on exercises and stories of others' failures and successes. The section on family-friendly conduct, for example, suggests uncovering specifics by directly asking employees what would make their lives easier. Resultant needs can be met, it continues, by allowing staffers to bring children to the office on occasion, assisting anyone who must line up care for an aging parent, giving weekday comp time to those who travel on weekends, etc. It also explains how Deloitte & Touche and DuPont addressed these issues. Any manager who dreads losing a top performer would do well to consider this book. --Howard Rothman

From AudioFile
With a voice that's perfect for a business lesson, David Drummond reads a condensed guide to keeping your best employees. The coming talent shortage demands that companies work overtime to keep their best people engaged and committed. The authors' 26 principles and hands-on action steps cover familiar strategies but sound fresh and urgent: Create meaningful and challenging work, provide chances for learning and growth, communicate respect, and initiate honest discussions about work design, satisfaction, and career plans. Theirs is an empowering invitation that everyone take initiative, even in bureaucratic and dysfunctional companies. They offer vital antidotes to typical corporate practice and a timely reminder that it's less expensive to love star performers than to replace them. T.W. Winner of AudioFile Earphones Award © AudioFile 2006, Portland, Maine-- Copyright © AudioFile, Portland, Maine

Bill Smith, vice president, KPMG Canada
"Love 'Em or Lose 'Em is a practical hands-on book for managers. It uses proven retention techniques from some of the best companies in North America and real work-case studies."