Product Description

The success of Starbucks Coffee Company is one of the most remarkable business stories in decades. Since 1987, it has grown from a single retail store on Seattle's waterfront to a company with more than 1,000 stores nationwide and a new one opening somewhere every business day. According to Fortune magazine, Starbucks has changed everything . . . from our tastes to our language to the face of Main Street. In Pour Your Heart Into It, Starbucks CEO Howard Schultz shares the passion, values, and inspiration that drive this fascinating company. Placing as much importance on employees as on profits, paying as much attention to creativity as to growth, motivated by enduring principles including Don't be threatened by people smarter than you, and Everything matters, Starbucks is living proof that a company can lead with its heart, nurture its soul, and still make money.

Product Details

• Amazon Sales Rank: #181099 in Books
• Published on: 1997-09-15
• Original language: English
• Dimensions: 1.40 pounds
• Binding: Hardcover
• 351 pages

From Amazon.com
Since 1987, Starbucks's star has been on the rise, growing from 11 Seattle, WA-based stores to more than 1,000 worldwide. Its goals grew, too, from the more modest, albeit fundamental one of offering high-quality coffee beans roasted to perfection to, more recently, opening a new store somewhere every day. An exemplary success story, Starbucks is identified with innovative marketing strategies, employee-ownership programs, and a product that's become a subculture.

Whether you're an entrepreneur, a manager, a marketer, or a curious Starbucks loyalist, Pour Your Heart into It will let you in on the revolutionary Starbucks venture. CEO Howard Schultz recounts the company's rise in 24 chapters, each of which illustrates such core values as "Winning at the expense of employees is not victory at all."

From Library Journal
Schultz, chairman and CEO of Starbucks, and writer-researcher Yang trace the growth and development of Starbucks from a single store in Seattle, which in 1973 sold only dark-roasted coffee beans, to the international business it has become today. Schultz does not conceal his passion for good coffee or for his company. His initial goals were to introduce Americans to really fine coffee, provide people with a "third place" to gather, and treat his employees with dignity. The extent to which he succeeded and the obstacles encountered along the way are the subjects he tackles here. This is not, in the strictest sense, a how-to book despite its considerable detail but more a motivational title. Recommended for large public libraries.?Joseph C. Toschik, Half Moon Bay P.L., Cal.
Copyright 1997 Reed Business Information, Inc.

From AudioFile
Howard Schultz continuously reminds the listener of his didactic purpose in writing this history of his management of Starbucks: to teach industry how to succeed humanely. But early on it becomes clear that his real purpose is to crow about how he rose from poverty and, without help, became not just a coffee mogul, but a major cultural influence. Not that there aren't lessons here, but they're between the lines of his endless bragging. Here's a book better experienced in this nicely read abridgment than fully on the printed page where Schultz's conceit would soon grow insufferable. Y.R. (c)AudioFile, Portland, Maine